Turn an email into a support ticket

What it does

Open the message, click Send to MapleDesk, and it becomes a real ticket - body, sender and attachments included - without copying and pasting anything.

It suggests the department

MapleMail looks at which of your addresses the mail was sent to and pre-selects the matching department, so mail to support@ lands with support. You can override it, set a priority and add a private note for whoever picks it up.

You cannot file the same email twice

If that message has already been filed, clicking again takes you to the ticket that already exists instead of creating a duplicate. Two people can work the same inbox without making a mess.

All MapleMail features