MapleConfidence: will your business email reach the inbox?
A paid MapleMail feature. It scores how much mailbox providers trust your domain, and tells you in plain language what to fix. The monthly score comes with MapleMonitor; a full report is 25,000 Maple AI tokens, once per day for each domain.
The problem it solves
When business email goes to spam, nothing tells you. There is no bounce and no error, only silence from the people you wrote to. MapleConfidence looks at your domain the way a receiving mail server does, and shows you the problem before a customer misses your message.
Sender authentication
SPF including the ten-lookup limit, the whole DKIM key, and DMARC with its policy and alignment.
Reputation and blocklists
Whether your sending addresses or domain are listed. A list that refuses to answer is reported as "could not check", never as clean.
Domain age
A domain registered days ago is treated with caution however correct its settings are. You get a warm-up plan for the first weeks.
Mail infrastructure
Mail servers, reverse DNS on the sending address, and the optional transport-security records.
Your sending history
For domains on MapleMail: recent bounces and whether sending is switched on, from our own records.
Live email tests on major platforms
A real message sent under your domain, checked at the receiving end. Coming soon.
In total, 18 checks run on every domain, and each one tells you what it found, why it matters and the exact record to publish if something is wrong.
Live email tests: see what your recipients see
Most tools stop at "your records look right". The live email test goes further. It is an automated test that sends a real message under your domain's name, the way your own mail is sent, to test inboxes at major mailbox platforms. It then reads the other end: did the message arrive in the inbox, the promotions tab or the spam folder, and did the receiving server confirm that SPF, DKIM and DMARC passed.
The result is plain: "landed in the inbox, all three checks passed", or "landed in spam, DKIM did not align", followed by the specific fix. Results are dated so you can run the test again after a change and compare. Live email tests on major platforms are coming soon and will be added to the full report at the same price.
What you get
| Option | What it includes | Cost |
|---|---|---|
| Full report | The 0 to 100 score, the band (Strong, Fair, At risk or Likely to be filtered), every check with its finding and exact fix, a written story of your domain, a prioritised fix list and a 30-day plan | 25,000 Maple AI tokens, once per day for each domain |
| Monthly monitoring | The score re-checked every month for up to 10 domains, with an alert on a drop or a new failing check | Included in every paid MapleMonitor plan |
Token prices are plus HST/applicable taxes. You see the token price before you confirm, and nothing is charged if a report fails. About Maple-AI tokens.
What it cannot do
- It cannot promise inbox placement. Mailbox providers also judge your wording, complaint rates and recipient behaviour, which no outside tool can see.
- It cannot make a new domain old. For a domain that is days old, the honest advice is a careful warm-up, and the report says so.
- Some blocklists will not answer us. They are listed as "could not check", and the score is marked provisional when too much could not be verified.
Common questions
What is MapleConfidence?
MapleConfidence is a report that shows how much mailbox providers are likely to trust your business domain. It checks sender authentication (SPF, DKIM, DMARC), blocklists, domain age, mail servers and your sending history, gives a score from 0 to 100, and tells you in plain language what to fix.
Is there a free score?
The monthly score is included with MapleMonitor: every paid plan re-checks up to 10 domains each month and alerts you when the score drops. The full report, with every check, the written story, a prioritised fix list and a 30-day plan, is paid in Maple AI tokens.
Can I run the full report more than once a day?
No. A full report can run once per day for each domain. Run it again tomorrow to see the effect of your changes.
What are live email tests?
An automated test sends a real message under your domain to test inboxes at major mailbox platforms, then checks the other end: inbox, promotions tab or spam, and whether the receiving server confirmed SPF, DKIM and DMARC. It shows what your recipients actually see. Live email tests on major platforms are coming soon and will be added to the full report at the same price.
Why does my business email go to spam when my settings look correct?
Correct DNS records are necessary but not enough. A new domain, a recent blocklist listing, a DKIM key that does not match, or a sender that has not built a track record can all send mail to spam. The report separates what you can fix now from what only time fixes.
Can it promise my email will reach the inbox?
No. Mailbox providers also judge your message wording, complaint rates and how recipients react, and none of that is visible from outside. A test shows one message at one moment, strong evidence rather than proof for every recipient. A check we could not run is shown as "could not verify", never as a pass.
How much does the full report cost?
Usage is in Maple AI tokens: 25,000 tokens for the full report, once per day for each domain. You see the token price before you confirm, and nothing is charged if the report fails. Token prices are plus HST/applicable taxes.
Is monitoring included?
Yes. Every paid MapleMonitor plan includes monthly MapleConfidence monitoring for up to 10 domains. It does not use your check allowance or tokens, and you are told if the score drops or a check starts failing.
Does it read my email?
No. The report uses public DNS records, public registration data and our own sending records. Nothing from your mailboxes is read.
Does it work for domains hosted somewhere else?
The full report works for any domain you host with us. Live email tests can only run for a domain hosted on MapleMail, because we can only send as a domain we host.
All MapleMail features · Why business email goes to spam · SPF, DKIM and DMARC explained · Pricing
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