AI Reply Assistant for MapleMail

1. Draft a reply to the email you are reading

Hit Reply on a message, then Draft with AI in the "AI draft" box.

1. Pick a tone: Professional, Friendly, Concise or Detailed.
2. Optional: say what you want to say in one line, for example "accept and propose Tuesday" (up to 500 characters).
3. The draft lands in the reply editor. Edit it, click Re-draft for another version, or send it with Send reply.

The draft is based on the message you are answering, read straight from your own mailbox (up to about 6,000 characters of the original). It opens with a greeting, closes with a simple sign-off and does not make up a signature block.

2. Rewrite what you wrote

In the compose window, the AI Rewrite button on the toolbar opens a side panel.

• 4 tones: Professional, Friendly, Concise (shorter) or Expand (more detail), or a custom instruction such as "Make it more apologetic. Mention the invoice."
• Preview before anything changes: Apply replaces your draft, Discard leaves it as it was.
• Links, names, dates, numbers, prices and addresses in your draft are kept.

3. Summarise a thread

On any message, Summarise thread condenses the whole conversation: what it is about, what was decided, what is still owed and by whom, and the open questions. The summary is kept: reopening a thread that has not moved costs nothing, and only a new reply in the thread asks for a fresh one.

4. Your inbox briefing

At the top of the inbox, Brief me reads what came in and tells you what needs you today and what to do next. Each item can be opened, answered, archived or pushed to tomorrow right there. A briefing is reused for 30 minutes, so opening your mail several times does not bill each time.

5. Listen instead of reading

Turn on Read aloud and voice commands in Settings › Inbox agent. The briefing, summaries, messages and drafts are then read in your agent's MapleVoice voice, and French text is read in a Quebec French voice. A Listen button appears on the briefing, and Stop ends it at any time.

6. Speak or type commands

Under the briefing, a command bar takes the same phrases by microphone or keyboard, in English or French. Each command uses the features above; nothing is done twice.

The microphone uses your browser's own speech recognition when it has one; otherwise a short clip is transcribed by MapleVoice. A reply you dictate and confirm yourself goes out right away.

7. An MVT agent on each address

In Settings › Inbox agent, under Agents on each address, attach one of your MVT agents to an email address, the same way an agent is attached to a phone number in MapleReceptionist. Its name, persona and guardrails shape the drafts and summaries for that address, and its voice does the reading. Addresses without one use the general inbox agent.

8. Auto-send, on your terms

Off by default. For an agent to answer on its own, an admin turns on two switches: Allow auto-send on this account, then the one for that address. After that:

• only new mail that arrives after the switch goes on gets a reply, and only from people this account has emailed before;
• at most one reply per person per day; no replies to newsletters, "no-reply" senders, auto-replies or spam;
• every reply waits (5 minutes by default, adjustable) under Waiting to send, where you can cancel it, and it does not go if you answered in the meantime;
• it stays under a word limit (120 by default, adjustable);
• everything is logged, and switching it off cancels whatever is waiting.

Limits and tokens

Up to 100 reply drafts and 100 rewrites per hour, per account. Drafts, rewrites, summaries and briefings use Maple-AI tokens; read-aloud is 3 tokens per character (minimum 50), and playing the same text again within 24 hours is free. Typed commands are free. See how tokens work. If the AI is unavailable you see a short notice and your email keeps working as normal.

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